Privacy policy

Propertland Realty, operated by PROPERTLAND REALTY S.R.L., with its address at Calle Josefa Perdomo #12, Gazcue, Santo Domingo, Distrito Nacional 10205, Dominican Republic, is responsible for the processing of the personal data collected through this website.

If you have questions about your personal data or want to exercise your rights, write to us at info@propertland.com or call us at +1 849 450-1466.

We collect the data necessary to answer your real estate inquiries and to keep the website working and secure.

• Contact forms: your name, email address, phone number and the content of the message that you send us.
• Real estate inquiries: information that you share about the properties that interest you, your search preferences or the property that you want to sell.
• WhatsApp: if you choose to contact us through WhatsApp, we receive the message that you send and the information that the service gives us, such as your phone number.
• Technical data: our hosting provider can process technical information, such as the IP address, the browser and the server logs, to keep the website secure, detect abuse and keep the website working.
• Recent searches: we can keep your last searches in the local storage of your browser to make browsing easier. These searches stay on your device and are not sent to our servers, provided that no other function of the website sends them. You can delete them when you clear the data that the website stores in your browser.

We do not use external analytics or advertising tracking tools on the website.

We use your personal data to:

• Answer your inquiries and requests for information.
• Share information about properties that match your interests.
• Follow up on your requests to buy, rent or sell a property.
• Manage the communication between you and our real estate advisors.
• Keep the website secure and prevent misuse.
• Comply with the legal obligations that apply to us.

We do not sell your personal data, and we do not use them for advertising tracking on the website.

We can share the necessary data with these recipients:

• Hosting and security providers: to run the website and protect its systems.
• Email providers: to receive and manage the inquiries that you send.
• Client management system: to organize the requests and let our advisors follow up on them.
• WhatsApp and Meta: when you choose to communicate with us through WhatsApp, the service processes the information necessary for its functions, under its own terms and privacy policies.
• Competent authorities: when a legal obligation or a valid request under the applicable law exists.

We do not share your data with advertising platforms to measure campaigns or to build audiences from your activity on our website.

The providers that take part in the processing receive or process the data necessary for the functions that they perform, as applicable.

Some of the providers that we use can store or process personal data outside the Dominican Republic, including in the United States.

When applicable, we will check the legal conditions that apply to these transfers and take the necessary measures to protect the personal data.

You can contact us at info@propertland.com to ask for more information about the processing of your data.

We keep your data for the time necessary to answer your inquiry, follow up on your property search or sale, and fulfill the purposes described in this policy.

When the data are no longer necessary for these purposes, we will delete them or stop using them, unless we must keep them because of a legal obligation, to address pending liabilities, or for another legitimate reason under the applicable law.

The retention period depends on the type of information and on the purpose for which we collected it.

Under Law No. 172-13 of the Dominican Republic and the other applicable rules, you can exercise the rights that you have over your personal data, including access, rectification, update and deletion, and the protection mechanisms that the law provides.

To make a request, write to us at info@propertland.com and tell us what you need. We can ask for reasonable information to verify your identity and protect your data.

We will handle your request within the legal terms and procedures that apply. Deletion can have exceptions when a legal obligation to keep the data or another circumstance recognized by law exists.

We take reasonable technical and organizational measures to protect personal data against unauthorized access, use, alteration, loss or disclosure.

We limit access to the data to the people and providers that need them for the purposes described in this policy.

No system can guarantee absolute security, but we work to keep appropriate measures to protect the information that we process.

The website can use the local storage of your browser to keep your recent searches and make browsing easier.

We do not use external analytics or advertising tracking tools on the website.

Hosting providers can create technical logs that are necessary for the security and operation of the service. You can manage or delete the data stored locally in the settings of your browser.

We can update this policy when our practices, our providers or the applicable legal obligations change. We will publish the updated version on this page with its new update date.